Contact Us

Office Tel: +65 6455 0005 
Service Hotline: +65 6552 2422
WhatsApp: +65 9115 3025
[No Calls, WhatsApp Only]

Please note that all enquiries will be attended to during office hours including all WhatsApp enquiries.

[vc_row][vc_column][woodmart_title size="large" font_weight="600" woodmart_css_id="64c853eba43af" title="Shipping Information" title_width="100" title_custom_color="eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJjb2xvciI6WyIgLndvb2RtYXJ0LXRpdGxlLWNvbnRhaW5lciJdfSwic2VsZWN0b3JfaWQiOiI2NGM4NTNlYmE0M2FmIiwiZGF0YSI6eyJkZXNrdG9wIjoiIzFlNzNiZSJ9fQ=="][vc_single_image image="18226" alignment="center" parallax_scroll="no"][woodmart_title size="small" font_weight="600" woodmart_css_id="64c38c19e51c9" title="Orders placed during regular business hours are typically processed and shipped within 1-2 business days. Once shipped, the expected delivery lead time is 2-7 business days. You'll receive an email with your tracking number once your order has been shipped!" title_width="100"][/vc_column][/vc_row][vc_row][vc_column][woodmart_title size="large" font_weight="600" woodmart_css_id="64c852bb12aa3" title="Order Tracking" title_width="100" title_custom_color="eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJjb2xvciI6WyIgLndvb2RtYXJ0LXRpdGxlLWNvbnRhaW5lciJdfSwic2VsZWN0b3JfaWQiOiI2NGM4NTJiYjEyYWEzIiwiZGF0YSI6eyJkZXNrdG9wIjoiIzFlNzNiZSJ9fQ=="][vc_single_image image="18225" alignment="center" parallax_scroll="no"][woocommerce_order_tracking][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="18222" alignment="center" parallax_scroll="no"][vc_column_text text_larger="no"]


[/vc_column_text][vc_column_text text_larger="no"]If you had selected Self Collection, you will receive a call from us once your item is ready for collection. Self collection is available at 2 locations: Collection Point A - Office/Warehouse 6 Tagore Drive #03-04 Tagore Building Singapore 787623 Tel: 6455 0005 Operating hours: Mon-Fri, 9.00am-5.30pm (excluding weekends & public holidays) Collection Point B - Ink&Sacs @ Marina Square  (for all items below 5kg) 6 Raffles Boulevard #02-187B Marina Square Singapore 039594 Tel: 6252 5980 Operating Hours: Mon to Sun, 11.00am-8.00pm[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="18227" alignment="center" parallax_scroll="no"][vc_column_text text_larger="no"]


[/vc_column_text][vc_column_text text_larger="no"]Change of mind? Returns are valid within 7 days for returns of goods in its original condition & packaging. Once a return item is initiated online, the item must be sent back to us within a 7 day time frame to: 6 Tagore Drive #03-04 Tagore Building Singaore 787623 Upon receipt of the return, the goods will be checked and a refund or store credit will be initiated to your account. No return policy are allowed for items on clearance or sale. No return policy is applied for orders made out of Singapore[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="18229" alignment="center" parallax_scroll="no"][vc_column_text text_larger="no"]


[/vc_column_text][vc_column_text text_larger="no"]
  1. Click on the return button
  2. A notification will be sent to our team to inform us of your return intention.
  3. Print the provided return label and affix it onto the packaging.
  4. Return your packaging to the address as indicated on the return label. (You will have to arrange your own transport or delivery for return)
  5. Once the return item is verified in order at our warehouse, we will activate a refund to your card or account accordingly.
Should the return package be incomplete or missing or used or not returned in its original condition, the refund/return request will be rejected and our team will be in touch with you again.[/vc_column_text][vc_column_text text_larger="no"]

Service Team Tel : 65522422. Opens Mon to Fri - 9 am to 5.30 pm.


Have an enquiry?

Questions, compliments, or complaints? We would love to help, simply send us a message.